Wlndb Privacy Policy

Wlndb ("we", "the Company") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect about you when you use the wlndb.vu website and mobile app ("Platform"), how we use it, and how we keep it secure.

This Policy applies to all users of wlndb's services — whether you simply visit the website or create an account to use our gaming services. Continued use of the Platform will be taken as your acceptance of this Policy.

Wlndb collects two types of data — information you provide directly, and information collected automatically while you use the Platform.

Information provided directly:

Automatically collected information:

• IP address and device information (operating system, browser version).
• Session data — how long you spent on the platform and which pages you visited.
• Gaming and betting activity logs.
• Cookies and local storage data.
• Location data (IP-based only, not precise GPS).

Wlndb uses your data solely for specific, legitimate purposes. We never collect or process more information than we need.

• Account Management: Registration, login, identity verification, and account security.
• Payment Processing: Processing deposits and withdrawals securely and preventing fraud.
• Service Delivery: Personalizing gaming and betting services and showing content tailored to your preferences.
• Support Services: Resolving your issues and providing effective support.
• Legal Compliance: Compliance with licensing authority requirements and Anti-Money Laundering (AML) regulations.
• Responsible Gaming: Identifying unusual gaming behaviour to provide members with appropriate assistance.
• Contact: Sending promotional offers, newsletters, and important updates (with your consent).
• Platform Improvements: Analyzing user experience to improve service quality.

Wlndb never sells your personal data to third parties. However, limited information may be shared in certain circumstances:

Service Provider Partners:

• Payment Processors: Only the financial information necessary to complete transactions.
• KYC Verification Service: Third-party verification agencies for identity confirmation.
• Technology Services: Cloud storage providers and cybersecurity firms — strictly for service delivery purposes.
• Analytics: Anonymous data used to monitor platform performance.

Legal Requirements:

• In response to legally valid requests from licensing authorities or government bodies.
• As required by court order or investigation.
• Law enforcement agencies investigating money laundering or fraud.

Wlndb uses cookies and similar technologies to improve Platform functionality and personalize your experience.

Types of Cookies:

• Essential Cookies: Essential for keeping the platform running. Contains login session data and security tokens. These cannot be disabled.
• Functional Cookies: Remembers your preferences such as language, theme, and game settings.
• Analytics Cookies: Helps us understand which parts of the platform are used most. Collects anonymous data only.
• Marketing Cookies: Used to show relevant ads and offers. You can opt out at any time.

Most cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Wlndb follows the highest industry standards to protect your data. Our security operates across multiple layers.

• 256-bit SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• 24/7 Security Monitoring: Suspicious activity is automatically detected and blocked.
• Data Segregation: Financial data is stored on separate, secured servers.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Staff Training: All employees receive regular training on data handling practices.

Wlndb retains your data only for as long as necessary or as required by law.

• Active Account: All data is retained for as long as the account remains active.
• After Account Closure: Financial records are retained for a minimum of 5 years (legal requirement).
• KYC Documents: Up to 7 years after account closure.
• Support Chat: Up to 3 years after last contact.
• Marketing Data: Deleted immediately upon unsubscribe.

As a wlndb member, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

Wlndb strictly does not collect data from or provide services to anyone under 18. Protecting minors is our highest priority.

• Age verification is carried out at the time of registration.
• Age is verified as part of the KYC process.
• If a user is identified as a minor, their account is immediately closed and their data deleted.
• If we inadvertently receive data relating to a minor, we will delete it upon request from a parent or guardian.

As an international platform, wlndb may process your data on servers located in different countries. All such transfers are carried out in compliance with international data protection standards.

• Encryption is always applied during data transfer.
• GDPR-compliant agreements are used for any data transfers to third countries.
• All recipient organizations are bound by agreements to ensure appropriate data protection.

Wlndb may update this Privacy Policy at any time. How you are notified will depend on the nature of the changes.

• Minor Changes: The "Last Updated" date at the top of the page will be revised accordingly.
• Moderate Changes: Notifications will be displayed on the platform.
• Major Changes: Advance notice will be sent to your registered email address.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us through the following:

Last updated date of this Policy: January 2026।